Our Customer Service Policy

Our company, which is one of the leading companies in the sector, follows a very sensitive policy at both product and service points. All kinds of opinions, suggestions, complaints or requests coming from our customers are handled by the relevant persons in the fastest way and have a policy focused on evaluating them with the utmost sensitivity and solving them as soon as possible.

Feedback from our customers is of great importance to us. All the feedbacks sent to our company to maintain the quality of our company, to carry the quality and service to the next day, to make the necessary improvements and improvements in the product range and service point are of great importance and we evaluate all feedback without any discrimination.

All messages you send to our company via our website or directly via our e-mail addresses are answered as soon as possible without distinction.

Our telephone number that you can reach during working hours: +90 850 302 86 92

The working hours of our company are as follows:

Monday

09:00 a.m. – 12:00 p.m.
01:00 p.m. – 18:30 p.m.

Tuesday

09:00 a.m. – 12:00 p.m.
01:00 p.m. – 18:30 p.m.

Wednesday

09:00 a.m. – 12:00 p.m.
01:00 p.m. – 18:30 p.m.

Thursday

09:00 a.m. – 12:00 p.m.
01:00 p.m. – 18:30 p.m.

Friday

09:00 a.m. – 12:00 p.m.
01:00 p.m. – 18:30 p.m.

Saturday

09:00 a.m. – 12:00 p.m.
01:00 p.m. – 18:30 p.m.

Our company is closed from Monday to Saturday between 12:00 pm and 13:00 pm for lunch and closed on Sundays.